Return Policy

• Only items that are in unused, unopened, and in new condition may be returned.
• All returns are subject to a 20% restocking fee.
• Paintballs are not returnable under any circumstances.
  
• All returns must be made within 15 days of the invoice date.
  
• Original invoice must be included with your return.
  
• Shipping charges are not refundable. Return shipping charges are the responsibility of the sender (buyer)

• When your items arrive you should inspect them carefully. If there is any damage you must report it to Wisconsin Paintball  within 48 business hours of receiving the package.
  

A used item is defined as wearing, washed, shot, installed, or opened a sealed package. If you use an item in any matter, it is not returnable.

Return Procedure

• All returns must be accompanied by a Return Merchandise Authorization (RMA) number. You must call us at (262)443-8204 with your invoice number and the reason for return to be issued a RMA.
  
• The original invoice must be included with your package along with the RMA number clearly written on it. Items without this information will be refused and returned to the customer at his expense.
  
• Your item must be packaged properly for shipping. In other words, it must be returned in a similar manner in which it was shipped to you (use of Packing peanuts, bubble wrap, and a shipping box). Do not put shipping labels directly on the item.
  
• Shipping insurance is the customer's responsibility. If UPS is the company used, they will automatically cover up to a $100 value.

Warranties